Kateryna Kurasova
We would like to express our heartfelt thanks to Helen for all her kindness, care and support during such a difficult time for our family. As Ukrainians, we have very different funeral traditions, and we were understandably worried about how everything would work in the
Kateryna Kurasova
We would like to express our heartfelt thanks to Helen for all her kindness, care and support during such a difficult time for our family.
As Ukrainians, we have very different funeral traditions, and we were understandably worried about how everything would work in the UK. From the very beginning, Helen made us feel supported and reassured. She explained everything clearly, answered every question with patience and understanding, and organised everything so quickly and professionally.
What meant the most to us was not only her efficiency but also her genuine compassion. She treated us with such warmth, respect and humanity, which brought us great comfort at a time when we needed it most.
We are deeply grateful to Helen for making such a difficult day much easier to face. She is a true credit to her profession, and we cannot thank her enough.